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Apr 23, 2024
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2012-2014 Undergraduate Catalog [ARCHIVED CATALOG]
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HTM 301 - Spa Operations and Management Prerequisite: HTM 201 or Instructor Consent. This course provides a comprehensive overview of the operating procedures in a spa. Students will develop an understanding of principle skills required to manage and operate in the multi-faceted spa industry. Various topics will be discussed, such as spa treatments and packages, revenue generation, standard operating procedures, marketing, customer service, and employee training and compensation. Laboratory fee. 3 credits
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