MGMT 6820 - Incident and Critical Event Communication

Effective crisis communication is essential to organizational resiliency and recovery in the case of a damaging cybersecurity event. This course prepares students to develop communications protocols, processes, platforms and messaging well before the onset of cybersecurity crises, disasters, and significant investigatory matters. Crisis communications planning enables and supports resiliency/recovery strategies; mitigates the effects of operational, supply chain, workforce, and service disruptions; and preserves (or strengthens) an organization's reputation in the aftermath of catastrophic events. 3 credits.