Engineering and Operations Management

Objectives

The Mission statement of the University of New Haven is as follows: “The University of New Haven is a student-focused comprehensive university with an emphasis on excellence in liberal arts and professional preparation. Our mission is to prepare our students to lead purposeful and fulfilling lives in a global society by providing the highest quality education through experiential, collaborative, and discovery-based learning.”

The University of New Haven specializes in preparing both traditional and returning students for successful careers and for productive, self-reliant and ethical service to local and global societies. The hallmark of a University of New Haven education is quality educational opportunities at all post-secondary levels, through career-oriented academic programs with a strong liberal arts foundation.

“The mission of the Tagliatela College of Engineering is to provide high quality programs in an environment that supports student development, encourages faculty scholarship, and provides for the personal growth of all community members. The College provides an innovative teaching and experiential learning environment in order to maximize student success.”

The goal of the MSEOM program is to educate engineers and technical professionals who aspire to hold engineering, project management, and operations management positions in both the manufacturing and service sectors. Such professionals require advanced education in the use of scarce resources, managing workforce teams, establishing effective supply chains, assuring high quality products and services, establishing customer relationships, and planning successful organizational operations. In addition, certain topics are required that are usually part of an MBA program. For this program, these are basic finance, marketing, and organizational development topics that are needed to make good operational decisions. Typical positions include plant manager, production planner, supply chain and logistics manager, quality assurance officer, project engineer, program coordinator, lean operations specialist, and contract engineering manager. Feasible local employers include those such as Sargent, Covidien, Radiall, Cuno, Sikorsky, Electric Boat, Pitney Bowes, Perkin-Elmer, and Hubbell, assuming that these firms continue operations in Connecticut in future post-recession years.

As a special objective to meet the College of Engineering’s mission of pursuing innovation, this program is expected to complement, and possibly supplant, a sister M.S. in Industrial Engineering program licensed in 1968 and aimed at the needs of New Haven’s thriving manufacturing sector. But manufacturing is now a shadow of its former self, and the MSIE enrolls only 25% of its 1970’s enrollments. The proposed program is well-suited for modern, clean, high-tech manufacturing, the expanding technical services industry, and the large global supply chain entities on the East Coast. The program is innovative and follows the trends observed in the University’s service area.

The academic objectives of the program, designed to meet its goal, are to provide students with an understanding of:
1 the necessity of reducing cost, conserving resources, and using "lean six sigma"
2 the relationships between quality, customer satisfaction, and profitability
3 the practical utility of statistics in addressing uncertainty in decision-making
4 the power of modeling and simulation
5 the theory and practice of management and organizational design
6 the psychological issues associated with planned change
7 the essential roles of marketing in the global economy
8 the integration of analysis tools with problem-solving methodologies
9 the importance of finance and money markets for all organizations
10 the system of production with its outsourcing and supply chains
11 the importance of operations and decisive execution in successful organizations
12 the need to constantly discover and implement new technology
13 the necessity to compete, flourish, and grow in a global, often hostile, environment

Potential students include engineering and technical professionals holding a bachelors degree in science, technology, engineering, mathematics, or business seeking to expand their career horizons or to move up to technical and operational management positions. The Master of Science in Engineering and Operations Management (MSEOM) provides engineering and technical professionals with the knowledge and skills required to assume leadership positions in manufacturing and service organizations in a global market environment. Created for individuals who aspire to be involved in managing technology and organizations, the program melds state-of-the-art engineering methodologies with key components of business-related fields such as finance, marketing, and the theory of management.