Psychology of Conflict Management Certificate

Advisor:  Eric C. Marcus, Ph.D.

This certificate is designed for professionals who wish to develop skills in communication, negotiation, and mediation. Students will learn theoretical models of conflict escalation and resolution in addition to receiving training in basic skills of communication, negotiation, and mediation. Skills development enables students to resolve both personal and professional conflicts more effectively, as well as to help build the tools necessary for those interested in becoming mediators or organizational consultants specializing in conflict management. The program consists of four courses (12 credits).