QA 380 - Operations Management

Prerequisite: QA 216 Basic reviews of Operation Systems designs. Focuses on how competitive advantages as cost, quality, time, and flexibility are created. Topics to be covered include: operations strategy, process improvements, capacity planning, staff and production scheduling, supply chain management, inventory management, Lean Operations, Just in Time and time-based competition, project management, and the role of technology. Analytical tools are incorporated to augment the depth of understanding and assist in analysis. 3 credits